fubo088 is committed to protecting the personal data of every player across Malaysia. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you have over your own data.
Six core principles that guide how fubo088 handles your personal data
All personal data is stored behind 256-bit SSL encryption. Our servers employ multiple layers of access control, intrusion detection, and regular third-party security auditing to protect your information.
fubo088 will never sell, rent, or trade your personal information to third-party marketers or unaffiliated organisations. Your data is used exclusively to operate and improve our services for you.
We collect only the information strictly necessary to provide our services, comply with regulatory requirements, and verify your identity. We do not request data for its own sake.
This policy explains every category of data we collect and every purpose for which it is used β in plain, readable English. No hidden clauses, no vague language about "business partners".
You have the right to access, correct, export, and request deletion of your personal data. We respond to all verified data requests within 30 days and maintain a dedicated process for handling them.
We do not retain your personal data indefinitely. Retention periods are defined by regulatory requirements and operational necessity. Data no longer needed for a lawful purpose is securely deleted.
This Privacy Policy ("Policy") is published by fubo088 ("the Platform", "we", "us", "our"), the operator of the online sportsbook and live casino platform accessible at https://fubo088.cam. This Policy describes how fubo088 collects, processes, stores, shares, and protects the personal data of users ("you", "the User", "Player") who access or use our services.
fubo088 serves players across Malaysia, including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout the country. Our platform supports Malaysian payment methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank. The data collected in connection with these services is handled in accordance with this Policy.
By accessing the fubo088 platform, creating an account, making a deposit, or otherwise using our services, you acknowledge that you have read, understood, and consented to the data practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Any information that identifies or could reasonably be used to identify a living individual, including name, email address, identification number, payment details, and device identifiers.
Any operation performed on personal data, including collection, recording, storage, modification, retrieval, transmission, restriction, erasure, or destruction.
fubo088, the entity that determines the purposes and means of processing personal data collected through the Platform.
Any third-party service provider engaged by fubo088 to process personal data on its behalf, including payment processors and KYC verification providers.
Small text files stored on your device by a website, used to remember preferences, maintain session state, and facilitate analytics.
fubo088 collects personal data across several categories, depending on how you interact with our Platform. The following table sets out the main categories of data collected and their sources:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / Passport number, photograph | Registration form; KYC document submission |
| Contact Data | Email address, mobile number, residential address (city, state) | Account registration; KYC verification |
| Financial Data | Bank account details, e-wallet identifiers, deposit and withdrawal transaction records | Payment processing via Maybank, CIMB, DuitNow, Touch 'n Go eWallet, FPX, etc. |
| Transactional Data | Betting history, game session records, bonus claims, wagering activity | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatically collected via cookies and server logs |
| Usage Data | Pages visited, features used, click patterns, session duration, search queries within the Platform | Analytics tools; server logs |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Customer support interactions |
fubo088 processes personal data for the following specific and legitimate purposes:
fubo088 processes your personal data on the following lawful bases:
fubo088 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
fubo088 uses cookies and similar tracking technologies (including pixel tags and local storage) to enhance the user experience, maintain session continuity, and gather analytical insights. The following categories of cookies are deployed on the Platform:
You may configure your browser to refuse or delete cookies; however, disabling strictly necessary cookies will impair your ability to use the Platform normally. For detailed instructions on managing cookies, please refer to your browser's help documentation.
fubo088 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods generally apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity and KYC documents | 5 years from account closure | AML regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML and financial record-keeping obligations |
| Wagering / betting history | 3 years from account closure | Regulatory audit requirements; dispute resolution |
| Customer support communications | 2 years from last interaction | Legitimate interest (complaint management) |
| Technical and usage data (logs) | 12 months from collection | Security monitoring; fraud detection |
| Marketing consent records | Until consent is withdrawn plus 1 year | Legal obligation (consent record) |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle management procedures.
fubo088 implements a comprehensive suite of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security controls in place include:
As a data subject, you hold the following rights with respect to your personal data held by fubo088. To exercise any of these rights, please contact our Data Protection team using the details provided in Section 14 of this Policy.
Request a copy of the personal data we hold about you, together with information about how it is being used.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
Request that we restrict the processing of your data in certain circumstances, such as while a rectification request is being investigated.
Receive a structured, machine-readable copy of the personal data you have provided to us, for transfer to another service provider.
Object to the processing of your personal data on the basis of legitimate interests, including profiling for direct marketing purposes.
Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Request human review of any significant decision made about you solely through automated means, where such a decision produces legal or similarly significant effects.
fubo088 will respond to all verified data rights requests within 30 calendar days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days with prior notification. We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
The fubo088 platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory component of the account registration and KYC process.
If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered an account on our Platform, please notify us immediately using the contact details in Section 14.
The fubo088 Platform does not contain links to external third-party websites for commercial or referral purposes. To the extent that any technical integrations with licensed game providers or payment processors involve redirects or embedded content from third-party domains, those third parties operate under their own privacy policies.
fubo088 is not responsible for the privacy practices or content of any third-party services accessed in connection with payment processing or game delivery. We encourage you to review the privacy policies of any third-party services with which you interact in the course of using our Platform.
fubo088 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered Players via email or in-platform notification prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates the date on which the most recent revision was published. We recommend that you review this Policy periodically to remain informed of how your data is being handled. Your continued use of the Platform following the publication of an updated Policy constitutes acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy, or wish to exercise your data rights as described in Section 10, please contact the fubo088 Data Protection and Customer Support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.
Please include "Privacy Request" in the subject line and your registered account email address.
For urgent data concerns, live chat provides the fastest response. Have your member ID ready.
We handle your personal information with the same care we apply to your winnings β securely, transparently, and on your terms. If you have questions about your data, our support team is available around the clock.
For players aged 21 and above only. Please gamble responsibly. Read our Responsible Gambling page for support tools.